Thursday, May 9, 2013

Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry

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Product Description

Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.

Taking a � process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues:

� � Selection, appointment and induction
� Training and management development
� Labour turnover
� Employee relations and employment law
� Managing people and customer care
� Business Ethics

Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Human Resource Management in the Hospitality Industry Review

I bought this one as a requirement for my degree program, but regardless of "needing" it for class, it is very imformative for anyone entering the hospitality industry.

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